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'The bank refused my claim saying that I asked for redundancy': New scandal of PPI that won't pay up in a crisis

Banks routinely reject genuine customer complaints about PPI, despite earmarking a combined £18 billion to compensate victims.

Building societies, insurers and other financial service firms have also been guilty. Their refusals prompted 378,699 cases to be offloaded on to the Financial Ombudsman Service over the year to the end of March 2013. Adjudicators sided with the customer in three out of four cases.

The Financial Conduct Authority recently reviewed smaller lenders, covering 16 per cent of all PPI complaints. It reported ‘serious problems’ with how two-thirds of the companies dealt with complaints.

Parts of this article was taken from – This Is Money

If you require complete unbiased service from a reputable claims management company call Creditline Financial on 01733 393399 and speak to one of our friendly sales staff.

Posted by Jay Beecher on 07 Oct 2013

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