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PPI Named and Shamed as FOS’s Biggest Offender

The latest research from the world of missold payment protection has revealed that over half of the complaints received by the Financial Ombudsman Service during the last three months of 2010 came as a result of payment protection insurance.

This announcement from the service also came with a warning from Natalie Ceeney – the Chief Executive – that the levy paid by businesses to the Ombudsman could be affected by the sheer volume of complaints received. The rush has not decreased either, with the current judicial review leading to up to 4500 complaints reaching the FOS per week.

Commenting on the situation, Ms Ceeney stated that ‘The sheer volume of these new PPI complaints, and the lack of meaningful co-operation from some businesses, is making it difficult for us to progress all these cases as rapidly as we would like.’

The Ombudsman service also revealed that missold payment protection cases that were referred ended up being resolved in favour of the consumer at least 66% of the time.

Speaking on behalf of Lexington Wealth Management, Richard Regueira described PPI as ‘rubbish’, stating that ‘Lenders used to tag it into loans and not disclosing it properly to customers, who eventually found out they would not be paid when they needed to be, because of exemptions they didn’t know about, such as pre-existing conditions or being self-employed.‘

For more of the latest information from the world of missold payment protection, visit Creditline Financial now by clicking the link here.

Posted by Shaun Edwards on 18 Feb 2011

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