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PPI Compensation For Mis-selling Forced On Lenders

The victims of PPI mis-selling have been thrown a huge boost in their mission to claim back their money from the lenders who inappropriately sold it to them, after the Financial Services Authority laid down tough new rules today.

New measures that will have to be carried out by the 1st of December are applicable to all banks, building societies and any other institution that sells Payment Protection Insurance. Introduced by the FSA, the new measures are designed to compensate the thousands of people who, confused by PPI law and rules, were unaware that they could reclaim money as a result of the mis-selling.

The measures are built around the principle of ‘root cause analysis’, which means that if a lender has already compensated a large number of mis-selling victims, then it must contact the owners of any other policies sold in a similar manner, even if the purchaser of the policies has not already made a complaint.

Speaking on behalf of the FSA, Dan Waters stated that the new measures were ‘the culmination of months of hard work’ and with the measures, consumers could look forward to ‘being treated fairly whether they are buying or complaining about PPI.’ Mr Waters also added that the FSA would be ‘monitoring the implementation of [their] guidance closely to ensure real change is delivered’.

As part of the continuing evolution in PPI law and rules, Lloyds TSB has already scrapped PPI sales, and it seems likely that Barclays will follow suit soon.

For more information on PPI law and rules, and for information on how you could claim up to £18,000 in mis-sold PPI, fill in our simple claim form.

Posted by Shaun Edwards on 10 Aug 2010

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