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News

Consumer complaints jump by 75%

According to figures published on Tuesday, the Financial Ombudsman Service received 180,679 new complaints from consumers between October and December.

As many as 80% – 145,546 – of these compalints were about PPI, pushing the total number of PPI cases to 244,873 for the financial year compared with 157,716 complaints in the whole of 2011/2012.

The ombudsman said it was taking on between 8,000 and 10,000 new PPI complaints a week. It estimated it will receive around 350,000 PPI complaints in the current financial year.

The latest figures come as the City watchdog this month said it was willing to consider proposals from Britain’s banks to impose a deadline on compensation claims for mis-sold PPI.

If you think you might have been mis-sold PPI, please contact Creditline Financial on 01733 393399

Article taken from – Financial Times

Posted by Jay Beecher on 29 Jan 2013

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