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Banks ‘Automatically Rejecting PPI Claims’

In the latest of a long line of controversy regarding PPI law and rules, new figures released have revealed that shockingly, many banks are now simply automatically rejecting claims made from their customers regarding mis-sold PPI, hoping that their mis-treated customers will simply give up.

The report, which was issued by the Financial Services Organisation, revealed that over 300,000 claims by clients regarding a refund of PPI money have been rejected, with many banks simply choosing to ignore the letters rather than legitimately analyse them.

This is further increasing the amount of stress placed on the Financial Ombudsman Service – the service that has taken up the monumental task of obtaining mis-sold PPI money on behalf of customers who were sold the money. PPI law and rules confused many of the customers, and the Insurance was often sold as an essential part of obtaining a loan or credit card, despite the fact that it in fact was not.

The amount of mis-selling was clearly huge, as over 90% of cases that the Ombudsman service takes to court have been upheld, and some customers have been rewarded up to £15,000 in compensation, and the average claim is just over £2,000.

Unfortunately, the service has indicated that over 70% of people who were mis-sold PPI are still unaware of the fact that they may be entitled to compensation.

For more on PPI law and rules@@, and how you could claim back an average of £2,100 in mis-sold PPI, fill in our form here, and a member of our team will get back to you as soon as we can.

Posted by Shaun Edwards on 24 Aug 2010

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